Reviews

0/10

My furnace had a malfunction, so I called Reliance, as I've been on their heat protection plan for years and had positive experiences in the past. Amit from Reliance arrived but didn't seem to know how to troubleshoot the furnace beyond turning it off and on. He quickly claimed that the furnace was beyond repair and needed replacing, issued a correction request, and left. I had to call and pay a third party to cancel the request. That technician from other company identified the issue and had the furnace running within an hour. I am very disappointed with Reliance's service and quality; they seem more interested in selling overpriced appliances, and the protection plan does not provide any real value.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Hello Feng, I am sorry to hear that you have had a troubling experience. If you would please email your account details, and a further description of your situation, I would be happy to help. Thank you, Karen – KBisson@reliancecomfort.com

10/10

Sean is truly a master in his field. When my furnace malfunctioned, I initially had two technicians from Reliance attempt to fix it, but they couldnt resolve the issue. Sean came in, quickly identified the root cause within minutes, and proposed a very cost-effective solution. In less than an hour, Sean had the furnace back up and running. Thank you, Sean! I highly recommend him for all your HVAC needs.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks!!!

10/10

Maydone takes the client's feedback seriously, after my previous review, they have contacted me to do their best to resolve the issue and ensure I am satisfied with their services. I was pleasantly surprised by their openness and willingness to go above and beyond to resolve issues their client may have with their service. I feel I can trust them in the future when I need any repair services.

Approximate cost of services:
$1,280.00
Was this review helpful?
Company Response

Dear Feng,

Thank you for your valuable feedback. It is highly appreciated.

We always value our customers and try to do our best.

Please feel free to contact us at any time for your future projects.

Have a wonderful day :)

Igor

Maydone Appliance

10/10

Eron from Home Steam provides consistently good service, arrived on time, thoroughly cleaned, the dryer vent are significantly better after cleaning service. very happy with the service.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thanks for kind words Feng.Hope to work again.

10/10

Home Steam did a great job cleaning the duct of the house, they are efficient, friendly and professional. Eren showed me multiple photos before and after the job. Rest assured, we will use their service next time when we need duct cleaning again.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you so much for the kind words.
We are glad that you're satisfied with our service, hoping to work with you again.

10/10

Window Blinds Direct installed the zebra blinds in our house. Michael is very friendly, professional and extremely knowledgeable. On his first visit, he explained the different options to us with detailed information such as the quality, the price and the installation. Then he produced a detailed quotation for us to review, no pressure. We decided to go with him because we felt he is a very trustable professional. The installation service was excellent. We are very happy with the product and service. I would recommend Window Blinds Direct to anyone.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Dear Feng, thank you so much for your very nice review. We appreciate you taking the time to share your experience. We are ecstatic to hear that the blinds are a great feature in your home. Thanks again for your trust and business!

10/10

We are very satisfied with Michael and 4Sights Home Inspections Inc. I put in a service request online through homestars and got a response from Michael right away. His quote is very reasonable including thermal imaging which most other companies charge extra for. On the day of inspection, Michael showed at house right on time. He inspected the property thoroughly with his methodical procedures. Whenever he noticed something, he will take time explaining that to us. He took notes and pictures while he was inspecting. Shortly after he completed inspection, we received a very detailed report of his findings. We felt confident with his expertise in the field which further provided us with the comfort in buying this home. Thank you Michael! I certainly recommend and will use your services again in the future.

Approximate cost of services:
$452.00
Was this review helpful?
Company Response

Feng, Thank you very much. It is always nice to hear from my clients and know that they are happy with my service. I do this every day and take a lot of pride in trying to making sure everybody is fully satisfied. I hope you enjoy your new home for many years.
Thank you again,
Michael Mischke
4Sight Home Inspections

10/10

Imran from CAS Mississauga shop is the best. We shopped at this location for all new appliances of our kitchen reno. Imran offered the best service to help us choosing what we need and offered the best price. He followed up the shipping to ensure our appliances were delivered on time. We will definitely call Imran again for our next appliance purchase.

Approximate cost of services:
$9,000.00
Was this review helpful?
10/10

I shopped at Kolani for all my bathroom and Kitchen faucets and bathtub. It has excellent choices for high quality top brands products and great customer services. They match price too if you find better price from other places.

Approximate cost of services:
$2,000.00
Was this review helpful?
10/10

We did a complete kitchen renovation this year, after visited about half dozen kitchen cabinets shops, we decided to use DJL to custom build our kitchen cabinets. Now we are so glad that we chose Andy and DJL. Andy provided excellent professional design and services using his knowledge, experience and the most importantly - customer first mindset. The quote was clear and well structured, he explained his design in detail to make sure we clearly understand it before we placed the order and paid the deposit. The cabinets were delivered even a bit early that was very helpful to shorten construction days. Even when we realized that we made a mistake in requirements (Andy did strongly recommend but we didn't take his advice) and asked him to change the cabinet design 2 days before his delivery date. He still delivered it and did not charge us any extra cost! I will recommend Andy and DJL for anyone who are looking for high quality and high value kitchen cabinets with excellent customer services.

Approximate cost of services:
$30,000.00
0 of 1 people found this review helpful.
Was this review helpful?
10/10

Call Reliance for consultation of water tank. Tommy came and took time to explain every question I had. He is very knowledgeable and a pleasant to have helping me out. The installation team arrived on time and very professional. very happy with the service!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

We are so glad to hear that you are happy with the service you received. Thank you for your review! -Haley

10/10

I had some really cold and hot rooms in my house that is over 30 years old. called Victor coming over for an estimate. He explained the process in detail and also matched my own online research and reading. On working day, they came on time and started to work upon arrival. They separated the sealing process into two since my house is bigger. During the process, Victor kept showing me the progress and explaining what was going on. When he completed the work, he check every room and ensure the air flow is evenly distributed. After the work, I can feel the cooling in my house is way better than before. Such great investment and excellent work done by Aeroseal Tech!

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you Feng, your review is important to us and to the community. More and more people realize the benefits of Aeroseal product. Evenly distributed air throughout the house means comfort and savings on energy.
Feel free to contact us if you needed.
Victor
www.HotColdRooms.com

10/10

call Dave's Duct Cleaning after major renovation to clean the whole house. the quote was clear and well structured, no surprises. Their team showed up on time and conducted a very neat work. I received photos that show before and after inside of my ducts. very happy with the work.

Approximate cost of services:
$460.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Feng - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. Renos are a major reason for having this service performed. We our 100% transparent with our service and prices. We aren't interested in the upsell. We will always ensure we do right by our customers and share as much info. as you require in order to make the best decisions possible. Before/after pics are mandatory and happy to share. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

10/10

Contacted EcoComfort to top up my attic from very low R value to 60. Wojtek came on time gave me a detailed quote, also identified that my bathrooms' vents were not properly insulated. My neighbours also need the same service, after they got quotes from EcoComfort, we decided to go ahead with EcoComfort. EcoComfort team showed up on time on the scheduled working day. They were very efficient and professional. The job was done seamlessly and pretty clean after it. they asked me to check their work after it's done. looks awesome! We will have years of nice and warm winter with this well insulated attic.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Feng, we're so pleased to hear that you're happy with the work done By EcoComfort! Thanks so much for the review, and enjoy your newly-insulated home!

10/10

Lola & Adrian are simple the best, GF cleaning is the most professional cleaning company we worked, they came to give a no-obligation estimate, and they did flawless job after we accept the quote. They went above and beyond to make sure their clients are happy. will definitely use them again and recommend to anyone who needs a professional cleaning service.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Feng thank you very much. It is a pleasure to work with you. Thank you for trusting your business with us.

10/10

We replaced 19 windows, side door and patio door with Ambia using vinylbilt Windows. We chose Ambia from more than half dozen quotes because of 2 reasons: 1. Tony showed extreme professionalism from right at the beginning of the estimate. The quote was detailed to every piece, he also explained very well in term of how to choose the right window, he showed great proud and confidence on his team's work from the way he gave me the reference list (none of any other quotes had this level of confidence). He also followed up before the installation on everything I need to be aware and prepare to. These gave me great confidence when I made the decision. 2. The quality and the performance data of vinylbilt windows Ambia is using. I did a quite bit reading and researching on how to choose the right window. I even downloaded the energy efficiency ratings data from Natural Resource Canada web site, compared them between multiple available window manufacturers in the area. My research result matched Tony's explanation very well. Following that, Alex and Omara had proven that our decision was absolutely right. They worked effectively and seamlessly as a team, step by step, everything was well planned and executed to perfection. They explained every question I had and addressed any of my concerns. The finished work looks stunning. Tony also dropped by during the installation and ensure we were satisfied with the job. We are so happy about the work they did, and we will recommended Ambia highly for their great work.

Approximate cost of services:
$23,000.00
Any advice to offer fellow homeowners facing a similar project?
understand how to choose the right window, there are too many choices and rating was confusing to general public.
Was this review helpful?
10/10

I chose David from the 4 quotes I got. He did a great work to remove a large Norway maple tree that was very close to my house. He cleaned the site after the work and took away all the debris. I am very happy with the result and the cost.

Approximate cost of services:
$1,000.00
Was this review helpful?
10/10

I was doing a swimming pool equipment reno. the old cable cannot handle the total amp from all new equipments. So I have quoted two HomeStar companies and HotWire is the one we picked. They did a clean job to layout cable from basement panel to side panel outside of my house. the job is done in professional way and they cleaned up after the job was done. I am very happy to choose them to complete my project.

Approximate cost of services:
$1,700.00
Was this review helpful?
10/10

We found Lenni from HomeStar to close our pool last fall after we move into our current place, it has a 20+ years old swimming pool and I never dealt with swimming pool before. We read his reviews and then called him. From the short conversation we sense this is the guy who knows his stuff. So we had Lenni and Jodie to close our pool and discussed upgrade of our heater, pump, filter and convert to salt water. Lenni explained our options and related long term benefits, then produced two quotes for different options. We started project this May. It was a multiple-day project, from open pool (I have to say they did a great job to close the pool, the water was clear blue when the pool was uncovered), removal of old equipment, install new equipment, plumbing, and testing to configuration of control panel/remote. We had some hiccup due to manufacturer’s inaccurate information. With his busiest schedule of year, Lenni spent many his own evenings to come over to reconfigure our equipment, even after a long day of hard working and used the time he should spend with his kids. After all his great work, went above and beyond, he completed the project before my daughter’s first pool party. It was a great party, and now we are enjoying the pool no matter rain or shine. We are so happy to take Lenni’s suggestion to have the high efficiency configuration. The pool (32ft by 16ft) was heated from 55 to 77 in 24 hours, cost us very little on hydro. Thank you Lenni!!! I had experience with many contractors, I have to say Lenni is different: he cares, he cares the customers and he cares his work. You really should watch how Lenni, Jodie and his guys do their work, just like an assembly line, efficient, accurate with great result. I will definitely have Lenni back to close our pool this season. And I will recommend Lenni in a heartbeat to my friends, neighbours, and everyone else has a pool.

Approximate cost of services:
$9,500.00
Was this review helpful?
Company Response

Hello Feng

Thanks for the review and finding us here on Homestars.com last year. I am also happy that your pool was crystal clear when we opened it this season, it is all about preperation for great results in the long run. Every time I am working away in the humidity I think of all the clients who have changed over their old gas heaters to the heat exchange pumps and wondering to see how quickly they can get their heat up to 104 lol, I know you will see the savings in a very short time and the long term satisfaction knowing all you have to do is push a button, the rest will will follow with ease & comfort.

I am glad to hear your daughters party went well, and I also thanked Vic from the manufacture for coming out on a Sunday evening of the long weekend to personally deliver the missing part on his spare time. Everyone here at Premier Pool Group knows their job inside & out, which is how we make it look so easy. We'll see you shortly for a follow up as we discussed. See you soon!