My sales associate was friendly and knowledgable However, the customer service provided by this company is sub par at best. I purchased an expensive dishwasher and asked for installation. I was told the installers would call me within 48 hours to make an appointment. No call came. When I emailed my sales associate to follow up, he responded by sending me the phone number. When the installer discovered a critical part was missing and could not complete the install, "customer service" told me I would have to wait an entire week! Newsflash: If you have another in stock, you crack it open and give your existing customer the part and order the part for yourself. You don't make them wait. I tried calling my associate and left a message begging him to call. He didn't. Here is my recommendation: Shop elsewhere.