Stephen Eisemann in Toronto

To begin with, I like Roy.. When we decided to put in new flooring, I mapped out a number of flooring experts and spent a day driving around to visit showrooms and speak with people. Invision was quite out of the way for us, but their Homestar rating was meaningful for me. I was struck by how knowledgeable Roy was, not just with his products, but also with decor. Since this was the first time that we had ever replaced floors, we were really looking for someone who had meaningful input on material, colour, grain, layout, etc. Every other place said "you decide", which wasn't much help. In contrast, Roy looked at our photos, asked some pointed questions, and helped us narrow to what we needed. Our ultimate choice was dramatically different from our initial plans, and the improvement is unmistakable. Though Invision was far from the cheapest provider, based on our dealing with Roy, we were quite confident that they were the best choice. When it came to installation, I have three comments of note: 1) Roy was terrific in working with us and our small space to shift stuff around. We had a discussion about logistics and I handed him the key - that was it. What a pleasure to work with someone who has so many practical strategies in place to get the work done, which really helped to minimize the stress of the project. 2) The workmen were clearly craftsmen, and proud of their work. They worked incredibly hard and efficiently, and spent extra time shaping cuts in finicky areas. 3) The project was one day over forecast, but the workmen were so scrupulous in their clean-up at the end of each day that it really made no difference. Our house was perfectly functional at night, because all tools were put away, all surfaces well sweep. I must say that the cost of the final project did rise slightly over the quote. This is typically not good, but I accept the extra expenses as legitimate. In sum, I would (and will) go to Invision for future projects.