This kind man came out on a moment's notice and handled a large tree branch efficiently and left the place clean, clean. I am so impressed with his professionalism. My neighbour has asked for his information due to the need for his services after the ice storm. The best part was he let me go do my errands, and was in no great hurry to receive his cheque. Very cool.
Having used Canada Wide for my residence, I called Flavio to replace a grease trap. He did some due diligence in finding the right type and size and we were almost going ahead when the landlord insisted they were going to do it. I apologized for his time spent and he was understanding. Flavio even called me from Florida(went on family vacation for a week) to follow up on the search. Flavio is a very honest and integrous professional who I would use for all of my plumbing needs and have and will continue to recommed him to family, friends and anyone with plumbing issues.
Thank you for calling Canada Wide Plumbing and Drain services. Our goal is to provide great service at a great price. Thank you for posting a review. Cheers
We have a manitoba maple which is very mature, has been tended to over the years however, the storm of this summer had one large branch drop onto a neighbours garden. We had misplaced the last lovely arborists' information but thank goodness for Homestars as we found Tod!! What a lovely experience, he arrived on the day that he took care of it as well, very efficient, very knowledgeable and super super honest in the quote we received. We had received other quotes but didn't feel confident with the quotes. Tod was also not intrusive, and needed a call to remind him to pick up his well deserved cheque. This man loves trees, he's very easy to have working on your property...very professional and respectful.
This person was well intentioned. He was recommended by Homestead home paints, jennylin, which was truly a mistake. She didn't come out to look at the issues we've encountered. As well we were asked for more money and put in a very awkward position as he was going to walk away from the project as he had misjudged how much time etc. was required.
It is unfortunate that this client has retained a negative impression of their experience. I did encourage the project and the use of milk-paint initially because it is something I believe in. I stand by it and my supplier. I even went so far as to subsidize the cost of doing this job. When the client made demands beyond the already generous contract definition of the job, a discussion regarding the cost of additional labour did arise. In the end a small concession was made by the client and the job was completed well above and beyond the contract definition of it. At this time we are still waiting to be paid in full. I have only had a similar such seemingly irreconcilable difficulty with a client once before in the early days of my business nearly 10 years ago. I guess if I'm going to have this posting I should remember to tell my clients to review me so as to contextualize something like this.
a painter was recommended as this company felt they couldn't do the work as they got busy
The person who she recommended was not even close to what she stated his expertise was using her milk paints! We called her and asked her to come out and see the problem, but she just could care less. I would not recommend her. She is unrealiable, says she will see if she can come out later as she' s busy but hasn't followed through months later. This person is not to be trusted, she's all about selling her milk paint not actually being professional about the product.
Patio umbrella under 3 months old
We purchased a brand new in the box wooden tilt umbrella. We noticed last week that it was faded already as we had tilted it and it became so obvious at that time. I spoke to a couple of people at different locations. They are suggesting that umbrellas fade...hmmm, when I explained that our old umbrella which was a darker shade hardly did in 3 years, they have nothing but blame for the elements, when I explained that I face easterly exposure in a lush neighbourhood, again, the Dupont location manager stated that well, it's an entry level umbrella. I will probably never step foot in the Dot stores again. I did purchase this umbrella on sale. I only wish I had not purchased the patio furniture from them as they obviously are not customer focused as one would expect from a neighbourhood shop. I would recommend Lowes or Costco as they truly have the respect that customers have come to appreciate, not only standing behind their product, but making amends unlike Dave who hardly noticed when I told him he had lost a customer.
I love the suction on my DC17. The air quality is definitely much improved after I use it. It doesn't have enough places to carry all the attachments, the quality of the attachments seems less than great quality, not horrible but room for improvement of the type of pastic used (would prefer rubber). The cord on the upright model needs to be off the hook in order to use the wand. The cord is a good extra length but it's manual, however, I believe the cannister model may offer an auto wind up.. The wand however is amazing for wall and ceiling cleaning. I like the washable hepa and love that I don't need to fuss with bags, however, in dumping the canister, the one button push and it all goes out is not accurate, it needs at times some removing of the canister, so although it helps for allergy sufferers not to have to handle the canister dirt, still one may need to detach the plastic from the handle to have the dirt dislodge completely.
alarm went off suddenly in the early morning
I contacted the centre, they couldn't understand what was going on, as they weren't getting the signal. Someone came out,thought it may need a batter change. We have an older model security. He became concerned because many people like me switch phone services, and aren't told that perhaps the pulse signal is not correct. The line I had (Rogers)was not a true pulse signal as Bell Canada's is. Therefore we had paid for protection which were not actually being delivered. Thank goodness we didn't have a burglary, as it wouldn't have been detected. The service man was very informative, changed the battery to a new one. When he checked the signal, still they weren't getting one. We did receive a billing notice, which we disputed.
Flavio and his ass't were efficient, honest, informative regarding other plumbing issues. Before they left, the work performed was triple checked to ensure the line was cleared. They were the only ones of 3 others contacted on this service that quoted a price point from the symptoms we described before coming out. Flavio was focused on the job at hand which gave us confidence in his integrity.
This kind person helped us get everything we req'd to do the job properly in record time. He also double checked other stores to see if we could get the counter top in another colour. He did all this with a kind disposition. Who Knew that this could be an easy process?
We had a new roof installed in January
Initially Peter was impressive with his presentation and we contacted his boss to share this with her. However, during the work he was on vacation, a couple of things weren't organized such as the box arrival and then, the box was placed in a way that the workers couldn't drop off the shingles, so time was wasted. The roofers, foreman were fine, but later in that month a gentleman from the company came out to assess for instance our concern with the crooked eaves on the side of the garage which wasn't so, and the downspout in front of the house wasn't anchored so it swung freely. Later, we noted that the eaves weren't cleaned out with the debris from the work. This gentleman said he'd be sending people out in the Spring. He felt the Spring was a good time to try and staighten out the eaves on the side of the garage. When we didn't hear back from this Company in the late Spring we contacted Peter, who did come out. Unfortunately, he agreed with the eaves being left unclean, but not the crooked garage eave, he instead ridiculed this garage as being not in good shape in the first place, but the roof was done nicely. A neighbour overheard this man and his dramatics, which were actually offensive, why didn't he tell us how he felt about the garage before we paid for a new roof, hmmm? He seemed very different than when he came out to quote the work. Later that day he called me personally attacking my expectations and stating he had pics too. I have a video clip of wood that was on the trim and has been gone since the work, and offered to show him when he came by but he stated " I believe you, no need to show me" but now he was very rude to say the least,it seemed he just went off on some bizarre rampage. We have tried to contact Cathy, but no call backs still and it's been months. We have had a death in the family, and haven't had the energy to pursue our concerns. I just don't get them!
