I was very well looked after by the sales staff, and especially the installers of my custom bed. I first ordered a Cal King bed, and when it arrived, it was too small (I'm over 6ft 8" tall). I then had to order a custom size, and the staff were very friendly and accommodating. I had to pay extra $$ (sad), wait another 3 weeks, but eventually received the correct size that I wanted. If it was not for the extra charge (understandable) and the fact that the order could have been made right in the first instance with a little more customer care and service, the wait would not have been so long and my score would have been a 10. Nevertheless, they made good and I am a happy customer. If you are not as tall as I am, I highly recommend this company, and if you are over 6ft tall, you'll know you have limited choice for quality beds in the market, and these guys deliver quality made in Canada, with a friendly service.
- Approximate cost of services:
- $2,000.00
- Company Response
It is my wish and expectation that every customer receives their purchased items on time. I apologize wholeheartedly for disappointing you.