Unavoidable delays I encountered leading up to possession of my new home are a thing of the past and Country homes certainly went over and above with the quality of the home build and customer service provided. I am thrilled with my new home! Country homes did an outstanding job!! Not only was I impressed with my new home - Country homes exceeded my expectations and still continues to do so. Moving into a new build there will always be little things here and there that need special attention - the service afterwards that continues to be provided is outstanding. Special thanks to Mark the fantastic Service Guy - who continues to wow me with every interaction. I recently had a small leak ... Mark promptly came to my house and took care of it - professional and extremely courteous. A few days later he came back to make sure that everything was ok and that nothing further needed to be attended to. The work environment that Country Homes provides for their employees certainly reflects on their day to day work and passion and professionalism in everything they do. Both Mara and Anthony are also extremely efficient and respond very quickly and professionally to every request (not that there have been allot by any means) The onsite construction crew has also been helpful and always pleasant with any questions or requests. Customer Service is rare in todays world - but I have received nothing but top notch service from this builder !! THANK YOU!!! Without hesitation I would definitely buy another home from Country homes and definitely would recommend this builder to anyone I know.
- Approximate cost of services:
- $600,000.00
- Company Response
Hey Suzanne, first off I want to thank you for taking the time to share your experience with Country Homes!
I also want to thank you for your understanding that unavoidable delays are unavoidable and the entire Country Homes family did everything we could to move you into your home as soon as possible.
Our service department is always here for you, please reach out anytime if you have any questions or concerns
Warm Regards,
Anthony Rinomato