Servic call for hot water heater
I called for service on my hot water rental tank. The technician (Ross Koopman) arrived promptly on time, was very courteous, and efficient in checking out the problem. He determined it was a "mixing valve issue", which would have required a plumber. I was able to be set up on their Heating and Cooling plan with Maintenance and Plumbing Protection Plan. Ross was very helpful with this, and explained the plan, and the plumbing problem to me in a manner that I could understand. I was really impressed with the service provided. I also found the person I spoke with initially on the phone (when reporting my problem) to be very courteous and helpful.
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for your review on your recent service experience! -Haley