Kent in Toronto

Had dealt with Metro a couple of times before and each experience has been a good one. Vadym did the work this time and is one of the best tradesmen I've dealt with. Organized, professional, efficient, and takes the time to explain the work before and while he's doing it. Replaced the worn out parts in my toilet so it stops running all the time.

The pipes underneath my kitchen sink had been leaking off and on for months, and my kitchen faucet was leaking at the base. Alex arrived and very quickly identified the issue. Very professional and friendly and worked quickly. Also, a very small thing, but unlike other repairmen, he put covers on his shoes so my carpets weren't muddied. A small touch but appreciated. Alex also pointed out which things didn't need replacing that day, but would probably need attention in a couple of years. I have no doubt I'll be calling Alex back at that time.

Had a new toilet to replace old one that was causing problems. Hadn't had good luck with plumbers before. Vadym came down, inspected the old toilet and found what had been the problem. He installed the new toilet (I said to do it anyways) and did a great job. No mess, great attitude, would definitely call again.

Very professional service. The inspector showed up on time and was great to deal with. He provided a well laid out quote and answered any questions we had. The workers were great also. They maintained a cheery attitude during the day (even during small problems). They also explained many of the procedures to us. Cleanup was exceptional afterwards. Would highly recommend to others and would definitely use again.