Ken in Mississauga

The techs arrived on time, completed their work in a timely manner, and cleaned up after themselves. They explained what they were doing, how their tests worked and what pass or fail readings actually meant. They were consummate professionals in thought word and deed who took an honest pride in their work.

We finally bit the proverbial bullet and decided to replace a 20+ year old tumbled brick front entrance / patio that was getting more and more decrepit by the day. Several firms made suggestions as to repair vs replace. Repair was not really an option as the brick was hopelessly oudated and no longer available. I was amazed at the wide descrepancy in styles, materials and pricing presented by the various contractors. We did our due dilegence and took the recommendation of a trusted neighbour. Pattern Lock Interlocking presented a very nice set of options at a reasonable price. Their computerized presentation using several options together with a digitized rendering of the front of our house and a very knowledgeable salesman enbled us to quickly come to a conclusion. I am really pleased to note that the finished product was only a bit more realistic than the computerized virtual version. The materials were delivered as scheduled. The troops showed up an hour later and after a short discussion, went straight to work. Wow!!! Calm, cool, collected professionals working in the heat with a minimum of dust and disruption. No one was rushing around, no wasted motions, just steady progress. The tumbled brick started to disappear and in it's place the new version began to appear. I was really pleased with the smooth, professional way everyone worked together. I was also pleased with getting almost half the job done on day one. Day two was a rain day. Day three, a long day, saw the job completed with only some detail work to be completed. They paid very strict attention to basic detail. Once the foundation was established, the rest of the job just flowed. No wasted laying, removing, and relaying of material. It was a real joy to watch professionals at work. Towards the end of the job, I made one of my "inspection" appearances. I walked out of the garage, looked at the job, and said "WOW!" The team was smiling, and they really appreciated the complement. The sales person said that the border colour would really "POP" when wet. It does. In spades!!! And at night, the lights come on and it really "POPS!!". The neighbours are using the word "Grand" to describe the project and my wife and I agree.