CAL

Since the work was an insurance claim, we realized that it would take longer to begin work on site. When the work finally began, we were generally pleased with the rate of progress. Communication with the Customer Service representative was excellent. Jennifer was in touch daily to ensure that promised work was completed and that there was a plan to move forward. Additionally, she remained professional and understanding when we shared our frustration with different aspects of the rebuild. Though we would not wish an insurance claim on anyone, we are pleased that it was handled with this level of care.