Sonia in Mississauga

I was extremely impressed with this company. Adel has a lot of integrity and was committed to our satisfaction. We called him to help with the repair of a bleach stain, and they began by trying to colour it. Because the dye wasn't exactly the same as the colour of our carpet, Adel referred another company to us to do a patch job, with no additional charges! I would recommend this company to anyone and will definitely use them again. Thank you Adel!

We were extremely impressed by this company when we called them about a bleach stain on our berber carpet. Mark and his staff treated us like valued customers even though it was a small job, and devoted an inordinate amount of time to making sure we knew all the options for treating the stain, as well as the pros and cons for each. We also very much appreciated that Mark was always available to talk if we needed clarification on anything, and was extremely honest about what to expect in terms of results. In the end we are very happy with the repair job that they did and will definitely use them again. Thank you for everything!

Having just had a new baby and purchased our first home, it was at times challenging to figure out what services would be needed, but RRG immediately signed us on with no contract. For this I was appreciative. Service was decent but after a herbicide treatment that we had agreed to was postponed by 2 weeks with unsatisfactory follow-up, I called Rob to try and establish more of an understanding regarding our maintenance plan. I was immediately accused of being 'cheap' and calling him too much. I have no desire to work with people who feel that customer service is beneath them. I'm still shocked at the way Rob turned a very civil conversation into a shameless attack on my personality through his lack of class and use of course, unprofessional language. Consider yourself warned.