Reviews

10/10

I own a construction company and Bart has become one of my most trusted and reliable partners in the running of my business. He is always ready and willing to provide myself and my clients excellent, timely and crucial information to assist with the quality and efficiency of our projects and always delivers what is required. I am happy to highly recommend Bart and his team when looking for a Toronto-based residential architect.

Approximate cost of services:
$1.00
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Company Response

Thanks very much Dave. I appreciate the dynamism, enthusiasm, and clarity that you bring to your projects. I am sure your customers appreciate it as well.

10/10

The work is always carried out promptly and to the highest quality. From sales to installation the experience is painless and everyone I deal with is always professional and polite.

Approximate cost of services:
$1,700.00
1 of 1 people found this review helpful.
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Company Response

Hello Sir,
Thank you for your business and the kind words. While we have focused our efforts on our thermal barrier solar shade technologies, we still offer shower installations. We look forward to working with you again in the near future!

All the best,
Team Nordic

0/10

The initial conversations with their sales representative was very good, and he seemed helpful and knowledgeable. Unfortunately, a couple of details were overlooked when we were going over the plans, (incorrect wall depths for a couple of windows and bathroom window should have been vinyl casing). Mr Kiely, the representative refused to change these details once the order was made. The order was ready for shipment after about 5 weeks, and I was made to pay the remaining balance before it was released. Upon arrival, there were screens missing, window parts missing, and a door that wasn't painted. When I called about the door, Mr Kiely said I hadn't asked for it or paid for it (which was proved to be untrue). 3 months later - a new door arrived, and was painted, but terribly. This was replaced, after having to chase Mr Kiely and his team for another 5-6 weeks. All in all, it took over 5 months, and lots of headache to get what I ordered. I would never do business with Pollard again

Approximate cost of services:
$15,000.00
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Company Response

I am terribly sorry to hear about the poor experience you had. I'm not sure why the rep would not get your order correct. Unfortunately I don't believe we offer a vinyl casing but will certainly follow up. Your comments are appreciated and action will be taken. Thank you again,

7/10

The stairs and railings provided by City Stairs were installed and look very nice. Any concerns I had were addressed and I am happy with the final products (basement stairs, exterior railings and interior railings).

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the review. We look forward to working with you again!

10/10

Adam did an excellent job, and was always courteous, always on time and always professional throughout the entire project. I would highly recommend him and will certainly use his services again.

Approximate cost of services:
$850.00
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