Madeleine from Aurora

Project began May 29,2006. During this process I suffered through a flood in my living room ceiling due to an improperly installed bathtub drainage system.All this two weeks before my son's wedding. Wait's was aware of my time line. In fact, I had asked that the project not be started if they could not guarantee its completion before the wedding. My main complaint is that they continued to send in the inept workman who had caused this debacle and I felt obliged to accept him due to the impending wedding and arrival of wedding guests. Also no apologies were forthcoming nor offers to assist in cleaning my home after the extensive repairs needed to repair the ceiling which caused a fine dust through out my lower level.Now I must admit to being informed that Wait's Bathroom Plus had been apparently unable to make any profit due to the fact that they had had to repair my ceiling!!!!!! I had hired this company based on their excellent reputation and I felt that the cost was appropriate given this reputation. I was very disappointed in some of the workmanship. As of today July 6th,I continue to await replacement of cupboard doors,damaged during the installation and modification of a sloppy threshold and tile junction. One bright light I met an extremely competent independent painter who had been enlisted to repair my ceiling.He did an excellent job.In closing I will definitely recommend Wait's should you need a new ceiling!

Over a period of twenty years, I have had the pleasure of dealing with Keldan three times. I have never been disappointed in their work.They have a very good reputation and they strive to maintain it. One year later their windows are still top notch. I just wish that I had had them do all my windows!!!