Simple circuit fix; honest and professional service
On a weekend, one of our circuits suddenly lost power, affecting several outlets and fixtures on the main floor. We called Envirotech and heard back from Mark promptly Monday morning. He asked us some questions, and based on our answers he guessed (correctly as it turned out) that the cause of the problem was a loose connection in one of the outlets due to a "backstab" connection (a common connection that builders use to hook up outlets, but less reliable than screw-in connections). Mark was able to send Cody over that same afternoon, who confirmed Mark's guess and fixed the problem in a few short minutes. Cody said the service charge included one hour of work, and he offered to use the remaining time to convert the connections of the other outlets on the entire main floor from backstab to screw in, without us even asking! Our experience with Mark and Cody was that they were honest, knowledgeable, professional, and friendly. The service charge was reasonable, and they didn't try to upsell us in any way. Based on this experience, we wouldn't hesitate to call Envirotech again for any electrical service we may need in the future, or to recommend them to others.
- Approximate cost of services:
- $250.00
- Company Response
thank you David for taking the time to write a fantastic review of our services. We really appreciate it.