Raylene H.

I have been a devoted customer of the NW store for years. They always have the right products in stock and are incredibly knowledgeable about anything to do with floor cleaning. Samuel their installer, was at my home and was professional, efficient and very kind. I trust them to always do a great job and be fair with all their products and services. After installing my system I used my vacuum and realized I wanted a more powerful system. They took my call and sent a new system the following day. I'm thrilled with my new vacuum and appreciate the over and above service they did to make me happy. They are the best in the biz!