Tony_R

We were happy with the work but unfortunately, Thomas did not return to replace some boards that he installed which were worn or cracked. I had to come back to this site to update my review since Thomas was a no show on several occasions and has since stopped responding to our messages, which left a very sour taste in our mouths. This was a real unfortunate turn of events for us and I would NOT recommend Charette Carpenetry because of it. What if we were to find something that voids the guarantee he gave me?! I now know that this person will not be coming back to fix anything even though he gave me his word. Disappointing end to something that could have been avoided.

Clark installed four new light fixtures in our home. He completed the work quickly and was very personable. We shared a few laughs and he did a great job. He even drove back straight away after accidentally leaving with a small part of one of the new light fixtures. He had a smile on his face the entire time. The price was very reasonable as it would have taken me all day! It was a load off my mind and exactly the kind of work ethic anyone would hope for! Highly recommended!

Karim was professional and friendly when asked his professional opinion about my HVAC options. He spoke to me like a human instead of a walking dollar sign and I respected that. He completed the work and everything was great until an old hose burst. He arrived within HOURS after I called him! No questions asked. No additional money exchanged. He Just showed up and fixed it like he promised he would if I ran into any issues. I would definitely recommend this company for your heating and cooling needs.

Ivano is a gem. I can see why he does so well for himself. Everything went smooth with the install, no problems at all. Fair price too. Everything looks great, we are very satisfied.

Vanda, the coordinator on the project was very personable and easy to deal with. The install went well, except there was a bit of a mess from the installer with the silicon glue used to adhere the sink to the bottom of the counter top. It would have been nice for them to pay attention to detail and wipe the area down when finished. After everything was said and done I was sent an email threatening to put a lien on my property if I didn't pay the full amount even though they had charge my card the day previous. I was really not impressed by this but I received an email and a call back explaining that this was an oversight and the email was intended for another customer. Still, not the best organization and did not appreciate being threatened. All in all things went mostly smoothly.

Jeff was extremely professional, friendly and courteous in his installation of our new skylight. He was very knowledgeable about what skylight was needed to replace our old bubble shield one and advised accordingly. He's extremely friendly and professional to deal with over the phone and in person. He installed our new skylight and took pictures at every step during the install. The work was laid out very clearly and executed very professionally. He was very respectful of our home and cleaned up the area after he was finished. I 100% recommend Moore skylights! We are extremely satisfied with his work ethic. Thanks Jeff!!