A. Duff in Toronto

Very happy. Their sales people gave me good advice before I even committed to them and they were well organized for dealing with the Canada Greener Homes Grant. I'm pleased with the windows and the professionalism of the installers. I was expecting to have a fair bit of patching and painting to do inside, but it was minimal. In fact, the kitchen needed nothing but a damp cloth wiped over the window sill and counter before I put everything back. Not even a scratch on the paint around the window. And they even managed to incorporate some of the quarry tiles from the old window sills that had sentimental value for me. Will be calling on Torwin again when it's time to do the rest of the windows and/or doors.

Karl and his staff were very courteous and professional, and when I needed the lights adjusted they came back willingly even though I had already paid the bill. Karl researched the various types of light in order to address issues specific to our narrow driveway. He made good suggestions regarding the garage lighting as well. Work was done in the time allotted and they cleaned up after themselves very well. They actually return phone calls, and also let you know if they are running late.