Reviews

10/10

From my three estimates that I received they were the most reasonable and the amount covered everything unlike one company which was only charging for labor and the materials would have been an additional price. They showed up on time and they worked non stop till the work was done. They took pictures of problems they discovered while taking down the old chimney and explained to me how they fixed them. They did a great job at cleaning up.

Approximate cost of services:
$2,819.00
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Company Response

Thank you very much for the review France.
We appreciate it.

Bill
The Chimney Company
416-722-2224

10/10

My dining and living room had not been painted for a number of years and had cracks in the stucco ceiling and walls. I contacted the English Painter and they came soon after to give me an estimate and discuss the repairs. I agreed to the work and was impressed with the professional manner in which it was done. They arrived on time moved what furniture and curtains that needed to be moved. Painting included a metal railing, a closet, walls and trim. They completed the work when they said they would and did a great job at repairing the cracks. I would definitely hire them again.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for the review .

10/10

My water shut off valve for the house was very old and very difficult to move and my shut off valve for the hose outside was also very difficult to turn. Jeff came during the scheduled time and did the work cleanly and efficiently giving me ball valves in both spots which will make using these much easier. I am very satisfied with his work. This is the second time I have used his company the first was to replace two very old toilets. The new Toto toilets are great.

Approximate cost of services:
$640.00
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Company Response

Thank you France;
It's always rewarding for us to receive such a kind review and is very much appreciated. It was our pleasure to be of service and hope to hear from you should you require our service in the future, we are always here to help! The Team at The Great Plumbing Co.

5/10

“At Lifestyle, we proudly stand behind our products. We take care of each project from start to finish for a quality and worry free installation.” This quote from Lifestyle does not represent my recent experience. The door installation was done June 6 and I immediately noticed scratches on the screen door handle as well as scratches on the door itself. I was also not happy with the plastic tab to hold the door open. I contacted the company and to date (October) the work has not been fully completed. The technician who came and assessed the situation came back with replacement handles and no paint to fix the scratches on the door. I have had other work done by this company in the past and if there were problems they could be reached, they responded to messages and fixed the problems. The new normal is now leave many messages and if you are lucky someone may get back to you but that does not mean anything will be done. Sad to say that the one remaining window I have left to do will not be done by this company. The quality control has gone down and customer service is a thing of the past.

Approximate cost of services:
$2,994.00
0 of 1 people found this review helpful.
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Company Response

Hi France, thank you for writing your review about your experience with Lifestyle Home Products. My name is Jen and I am part of the Customer Care team here at Lifestyle. When you have a moment, I would like to address these issues with you. Please feel free to contact me at 1-800-465-0593 ext 248. I look forward to speaking with you.

10/10

My laundry room faucet was leaking around the base. Jesse suggested replacement was the best solution. He had exactly what was needed in his truck (wall mounted brass faucet). He was courteous, did the work efficiently and cleanly.

Approximate cost of services:
$300.00
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Company Response

Hello France and thank you for posting this review for Mr Rooter Plumbing and our technician Jessie. We are very pleased to know that you received such professional and courteous service! Thank you for choosing Mr Rooter and have a wonderful day!

10/10

The toilet was making a hissing sound and did not completely stop flushing. Brian did a toilet rebuild. The work was done cleanly, efficiently and relatively quickly he also took time to answer some other plumbing questions.

Approximate cost of services:
$314.84
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Company Response

Hi France and thank you for posting this review for Mr Rooter and our technician Brian. We are pleased to hear that you received such timely, quick, clean and efficient. Its great to hear he took the time to answer your questions and keep you well informed along the way! Thank you for choosing Mr Rooter and have a great day!

3/10

I had my driveway paved May 2016 and I chose their standard package. This was a mistake it has a 1 year warranty and it has now started to crack on the sides. I called the company and was told someone would contact me to make an appointment with the owner. I have not heard back from the company. I am disappointed with the product and the customer service.

Approximate cost of services:
$3,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hello France, We think we know who you are. It is our policy to deal with all customer service issues as promptly as possible. Our records show a service call was scheduled in June. Please contact our office at (416) 286-4292 and we would happy to schedule a follow up appointment. Thank you!

8/10

I emailed AAA Gates to make an appointment and within a matter of minutes after hitting send I received a call from the company to set up an appointment. I had sent the email on Sunday after discovering a hole in my carport roof. The appointment was set for Tuesday. Boris arrived and went up on the roof to get a better picture of the situation. He then wrote up a quote which included areas that required fixing and suggested prevention. We went through the printed estimate and I decided to do just the required work which included putting a door over the whole to allow any creatures to exit but not be able to return. This was left on for almost two days. Boris did some of the work while I was home and some while I was not. He left a note for me when he was done. Only time will tell if this will keep the raccoons from further damaging my roof for now the damage they had done is sealed.

Approximate cost of services:
$649.00
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Company Response

Hi France, thank you for explaining how quickly we answered your request for an appointment. It is our goal to respond to our customers needs promptly. I also like the fact that you mentioned Boris explained the options of paying for just the required work to solve the problem and the suggested prevention for a long term solution. We understand that some of our customers may just want the animals removed and may not want the option of animal proofing. It is obviously our goal as a company to deliver service that is considered a 10 out of 10 in our customers eyes. If there is something we could have done differently that would have changed your 8 to a 10, I would be very interested in hearing from you. We are always interested in improving our service to meet our customers needs. You can email me directly with any advice at bradgates@gateswildlifecontrol.com. Thank you, Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

10/10

My experience started on a positive note when I met with Patrick to discuss the work needing to be done and remained that way through to the end of the project. Patrick kept the price close to the estimated cost when the project had to be changed. I had several different jobs that needed to be done all of which were handled efficiently by Dragos (From caulking to removing paneling to dry walling to name a few). When the project changed we were able to discuss it and then he expertly carried out the work. Any problems were quickly taken care of. It is refreshing to deal with a company that returns calls in a timely manner, does a good job within the allotted time and has staff that are easy to work with. I have dealt with other companies that have promised quality work and not delivered it. It is not the case with this company, they deliver!

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Frane, thank you for your kind words. Patrick as well as our other staff strongly believe in great customer service and quality work. This is so important in an industry that as little focus on quality.

Regards
Christine