Gary Perkins in Calgary

We had water in our basement. Intact insurance sent Belfor and that's when the nightmare began. A drain pipe in the wall broke and they did not find it, so the water kept flooding. I had to find the break myself and show it to them. It was a week before they sent anyone to do restoration work. Two workers spent two hours in my house, and then left when the insurance company said they would not pay for the work. So I asked Belfor to remove the rest of the damaged material. I took a day off work to let their workers in and nobody showed up. It was three weeks before Belfor agreed to send workers again. I took another day off work, the workers showed for 30 minutes and then left "to get supplies from the warehouse." They never came back or called. I fired Belfor, one month after the water break, at which point they had done only two hours of restoration work in my house. Then they sent us a bill for $1600. When we didn't pay it, they sicked a bill collector on my wife, calling her at work multiple times. Then they sued us in small claims court for the $1600. DON'T LET BELFOR ON YOUR PROPERTY.