Reviews

2/10

While the two plumbers that were sent were polite, they were more intrested in up selling me from the little comic book guide to pricing. If I thought the $393 for removal of the kitchen sink and tap was bad, I was in for a serious surprise with the estimate for installing the new tap $310...and putting in a new drain and disposal was over $500..this was so distressing to me that I canceled the service for the next day. I ended up having a friend do the fairly easy work, for a cost of $35 in parts from home Depot. Very bad experience with the ridiculous pricing guide and up selling nonsense this company makes its employees perform.

Approximate cost of services:
$393.00
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Company Response

Hi Patti, there are many costs associated with getting a highly professional plumber to your home. Some of these costs include hiring and training the most highly qualified technicians who are background checked and drug free, making sure we are available to answer the phones 24 hours a day, that our company is fully insured and that our technicians arrive at your home with a fully stocked vehicle with over 5000 parts to ensure that we can take care of virtually any problem. We strive to provide the best customer service possible and are up front and honest with our client at all times. We appreciate your feedback and should you like to discuss the pricing of this particular job, I'd be more than happy to speak with you directly over the phone. - Brham