DrainCom was the only company among a few that I called, including some of the big franchisees or chains, that actually responded to my inquiries or concerns on the same day of my phone call to them. They sent over to my house the very same day, as my initial phone call, a very customer focused and amiable licensed plumber, named Will V. to look at my issue. He provided me a no nonsense, detailed, and professional written quote that appeared to me (a renovation enthusiast that knows prices) to be reasonable in price. I arranged the necessary arrangement with Peel water to turn off the mains at the property line so that DrainCom can change my mains valve. From Will V., the plumber, I understand that the company prefers to have the plumber that provided the quote to actually complete the job, if you should hire this company. I ended up hiring them so, the day of the booking, Will V. arrived on time and used a top quality valve and fittings to complete a fantastic job that I am very happy with. I would definitely recommend this company to any one that requires plumbing work that needs immediate attention. The front office staff of Corey and Santina that actually answers any customer's calls or concerns are second to none in the plumbing industry. Believe me when I tell you that I have tried to contact other plumbing companies in Mississauga that have displayed little or no concerns about my issues. These guys are top notch for sure!
- Approximate cost of services:
- $300.00
- Company Response
Henry, thank you very much. We really value your business here at DrainCom.