Breno Roofing Inc.

Roofing
Mississauga ON L5H 3Y8
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Roofing
Breno Roofing Inc.
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Reviews for Breno Roofing Inc.

Average customer rating:
9.8 10 (102 reviews)

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D. from Mississauga
D. from Mississauga
16 reviews Mississauga, ON
10/10

New roof for a semi-detached bungalow

I live in a semi-detached bungalow and went with the previous landlord of the attached property to put a new roof on back in 2008. That roofer racked the roof (installed vertically instead of the correct step method) and ruined the 30+ year warranty of architectural shingles with an incorrect installation. The roof only lasted 16 years. They weren't seen or heard of again. I ended up with shingles blowing off and asphalt flaking and going in the downspout which are sure signs of needing a new roof. I chose my own roofer and went alone this time to research a good company for my half. After getting 3 quotes and interviewing the roofers I found one of the best in Mississauga, Breno Roofing. What a great company to work with. I let them know exactly what I wanted for shingles and accessories. Norbert patiently answered all my many question, supplied a copy of their insurance, WSIB, as well as a large list of addresses of their references. The quote was reasonable and in range for what I wanted. Norbert knew I was a Senior who was burned by the last roofer, and his crew provided pictures of every step they made up on the roof to set my mind at ease and ensure me that all was done correctly. Tonyo and the crew really did a fantastic job. Not only did I get a beautiful new roof, everything was left clean and neat, and when excess shingles bundles were left over, they came by to pick them up so I didnt have to worry about getting rid of them myself. Its not an easy task to find an honest, reputable roofer these days, but I lucked in with this company. I would highly recommend them. The price here reflects pre-HST. The cost was well worth it. As the saying goes, you get what you pay for. Beware of the cheap guys who are here today and gone tomorrow. You'll regret it in the long run.

Approximate cost of services:
$7,045.00
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Company Response

Thank you Dorothy for taking the time to share your experience with us! We truly appreciate your trust in our company with your roofing needs and are thrilled to hear that you’re happy with the quality of our work and the professionalism of our entire team. Customer's satisfaction is ALWAYS our top priority and it's rewarding to know we've met your expectations. Thank you again for choosing Breno Roofing Inc. We look forward to serving you for any of your roofing needs in the future.

Norbert
Breno Roofing Inc.
647-642-7366

Private User
Private User
Private User reviews North York, ON
4/10

Breno, no Bueno.

Breno replaced the roof on my townhouse in August 2020.

I contacted Breno afterwards regarding 3 issues:

1. A leak around one of the exhaust pipes
2. A poorly installed leaf guard
3. Water dripping behind the eavestroughs on the rear mansard roof

After 3, admittedly prompt, attempts, the water leak finally seems to have been addressed successfully by Breno. However, after repeated requests, Breno appeared to have little desire to address the other 2 issues.

I explained at the outset that the requested leaf guard install was simply to prevent sparrows from nesting in an isolated portion of the eavestrough, but the guard was applied such that there were gaps large enough for entry at both ends. The poor install created an even more attractive nesting environment.

I sent pictures to Breno regarding the guard install and water drip to no avail.

At additional cost, I hired another roofer who investigated both issues. He found that shingles did not extend to the eavestrough, meaning water could easily flow behind it. He installed a new drip edge under the shingles to ensure water flowed into the eavestrough. He also covered the gaps in the leaf guard.

Both fixes could have promptly and easily been implemented by Breno had it taken them seriously.

Approximate cost of services:
$4,314.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Old Toronto, ON
10/10

Roof Replacement 4 bd house

We worked w Norbert, he is a great guy. We had an issue that was due to our own problem as a home owner but they still came and REDID an ENTIRE section of the roof. They added more ice shield and they came back to do seal patch up on flat roof even though again here it was our fault for not cleaning eaves. Its how to a team comes to resolve problems that is important and he is great to work with. I recommend them anyday. Its been almost a year and haven't had a roof leak since the fixes.

Approximate cost of services:
$14,000.00
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Private User
Private User
Private User reviews Mississauga, ON
9/10

Honoured their Warranty although a bit slow to response to Warranty work requests

They did a job of custom-made Aluminum 7-inch Eaves through and 94 bundles of GAF Timberline Natural Shadow Hickory with 30 years of labour and material WARRANTY. The Eaves are leaking a damaging the Facia. We contacted them by phone and email several times to come and repair the defective workmanship of the Eaves and received no response. We had no option but to warn others not to deal with them because; although their work was good, their customer response time needed improvement.
Somehow, our message reached the leadership of the company and we finally got a response. The leadership personally came twice and repaired the leaking eaves, explaining that the delayed response was caused by a staff member, and confirming that they stand behind their 30-year WARRANTY.
Because of the extraordinary effort to make things right, I am changing my review to a happy customer.

Approximate cost of services:
$8,678.00
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Private User
Private User
Private User reviews Newmarket, ON
8/10

shingle replacement, add insulation

I just spent 3.5k to remove the insulation from my attic due to a mold problem. and spent another 6.5 k to remove the mold. This mold problem started to be apparent after the most recent insulation installation, which was conducted by Breno Roofing Inc.

Approximate cost of services:
$7,200.00
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Private User
Private User
Private User reviews Brampton, ON
10/10

Shingles replacement

I used Breno Roofing as they had replaced my neighbours shingles and I noticed they did a great job. I was definitely was happy I went with them. They never tried to upsell me on anything. Their guys are punctual and so efficient. I was impressed afterwards with how well they cleaned up everything around the house when they were done. A very professional company that I would definitely recommend.

Approximate cost of services:
$6,700.00
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Private User
Private User
0 reviews New Tecumseth, ON
10/10

Shingles

The pure meaning of professionalism. Breno was a delight to work with, they were punctual, efficient, on time and super clean. They accommodated our needs and wants with no push back what so ever. They provided photos with the finished product to show they had nothing to hide. I will and have already recommended them. Thank you Breno it was a pleasure working with you.

Approximate cost of services:
$11,300.00
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Curtis
Curtis
1 review Toronto, ON
10/10

Amazing roofing experience

We were referred to Breno Roofing by one of our family friends, who was very satisfied with their services for his roof replacement and eavestroughs work.
Teams at Breno Roofing just completed roof replacements at 4 of our properties and eavestroughs, soffit and fascia replacement on one of the houses as well. We are extremely pleased and satisfied with the final result. The entire process from obtaining a quote via their satellite technology within a day after our phone call, we received multiple shingle options to choose from and their service reached so far that they even personally delivered actual sample boards to our home to choose the color. We were receiving regular updates from Zaneta regarding material and dumpster deliveries. Breno roofing crew arrived at 6:50!am to start with our first home, and we really must say, never met more hardworking and dedicating team of people, who were smiling during whole day. They completed the work within one day, left our home and yard spotless and took a lot of care to protect our maple tree and landscaping with plywood. We can't thank them enough, they treated our home with respect the whole time. Within 2 days after the installation, we received our invoice, Breno registered warranty on our behalf and Norbert even provided pictures for all our homes with final product. Absolutely stunning workmanship and the new roofs completely changed the curb appeal of our homes. It is rare to find such a professional company like Breno roofing with such dedicated and hardworking people. Many thanks Breno again! We'll see you soon on next project.

Approximate cost of services:
$28,702.00
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Private User
Private User
Private User reviews Hamilton, ON
0/10

WARNING : Breno does NOT Stand behind their workmanship

After what I thought was a successful roof repair with Breno a couple years ago, when my flat roof needed to be replaced I called Norbert and his team. Just as before they swooped in and replaced the roof, seemingly all good. I paid the bill and then it rained. And from that point on I have been nothing but disappointed with the service from Norbert and his team at Breno roofing.

Upon the first rainfall I was alarmed and within a few days called to complain about the large pool of water that just sits on the centre of my roof. Initially, Zaneta the receptionist answered and told me that Norbert said it was normal and that he would call me later to discuss. It's been over 2months now and I have yet to hear from Norbert despite my numerous calls, emails and texts to try and get some response to the situation.

Since that time I have had a contractor come in for an unrelated job and as he passed the window looking out onto the rooftop he couldn't help but make a comment on the poor installation and confirmed all my suspicions. Perhaps Norbert would agree if he'd ever respond to my calls and actually come look at the work that his company had provided.

Be Warned - this company is not RELIABLE.

Approximate cost of services:
$4,300.00
1 of 1 people found this review helpful.
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Company Response

Dear Mrs. Osland,
Breno Roofing and myself included always appreciate any feedback we get from all our valued customers, which helps us to improve our work and services and also provides supplementary information about our company to future clients, if the feedback or review is truthful, which is unfortunately NOT the case with yours.

Our company replaced to your COMPLETE satisfaction your entire shingled roof in 2020. You contacted us in May of this year to hire our company for your rear flat roof replacement because of extensive leaks. We proceeded with your flat roof replacement as agreed in June 2022. The entire process and work has been completed to your full satisfaction. With the first rain after the installation, you contacted our office and submitted a complaint about apparent new leak after our installation. Service call had been scheduled the very next day, however, before our crew got to your home, you contacted our office and apologized, because it turned out that it was pee from your dog and not leak from our roof - as per your explanation. On June 29, 2022 you called and emailed our office with a complaint of water paddle on your flat roof. We proceeded with warranty roof inspection of July 5th and didn't find anything wrong with your roof, nor any deficiencies with the workmanship and I was very pleased with the final result.

As you have confirmed during our phone call yesterday, your flat roof after our replacement has NEVER leaked, nor have you experienced any other issues. The only concern you are having is water paddle on your flat roof.
Even though you told me you will not waste your breath and time talking to me, kindly notice following:
Your old roof of only 205sqft had tar and gravel on it in a total weight of 6.7tonnes, with extensive water paddling in the middle of the roof. After decades of the roof
carrying this weight, sagging effect on your structure is evident. With full roof replacement Breno Roofing did on your roof, or any other company
would have done, the structure of your home and roof is not being examined, rectified or adjusted in any other way. Structural questions are not solved
by roof replacements, but leaks, rotten plywood, insufficient venting, lack of underlayment and/or deteriorated shingled/membranes are.
It is obvious that extensive water paddling had occurred on your old roof, however because of gravel on surface not noticeable, however this doesn't mean
that the roof replacement doesn't meet quality standards or requirements outlined in your contract, indeed it does to full extent, as we discussed yesterday.
The "water paddles" phenomen on flat roofs is NORMAL and present practically on every flat roof to different extent, depending on the underlying surface.
Flat roofs and SBS membranes used for them are built to withstand water paddles for decades, if they are installed properly, which is your case as well.

Breno Roofing has ALWAYS honored its warranties to the full extent, if right after roof replacements or after 10years. And it is crucial for our business that we continuously do so.

It is very sad that you feel we have delivered poor workmanship, which is NOT true since you have never had any issues with our roofs AT ALL, and also justifying your observance with your interior contractor comment, who as you told me on our phone call yesterday is the one who had suggested your entire structure underneath the roof needs rebuilding in the first place, but not the roof, doesn't provide you with justification labeling Breno Roofing as not reliable.

Kind regards,

Norbert

Armando in Toronto
Armando in Toronto
1 review Milton, ON
10/10

Roofing

My neighbor recommended Breno Roofing and they did a great job in our roofing. They are very professional and gave us a very reasonable quote. I would highly recommend Breno Roofing.

Approximate cost of services:
$6,300.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Breno Roofing Inc.

Our main goal and vision is to become THE RIGHT PARTNER to solve all YOUR roofing needs!

At BRENO Roofing, we offer our valued customers a perfect, customized solution, when facing any roofing issues. With combined roofing experience over 18 years, we are ready to assist you when choosing your new shingled roof or in resolving a range of roofing related problems on any shingled and flat roof.
BRENO Roofing perceives each project individually with personal approach by the owner, as we are family owned and operated.

CATEGORIES
Roofing
WEBSITE
http://www.brenoroofing.com
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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