Reviews

10/10

HIGHLY RECOMMENDED!!!! I had a 2.5 storey evergreen that had to come down due to lightning and wind damage. Andrew gave me a quote the same day I contacted him. He and his co-worker arrived on time. They quickly and safely removed the tree. I've been in the insurance industry for more than 20 years and can tell you that I was impressed with their risk management. They were constantly keeping the area clear of debris and when they were done, my yard looked cleaner than when they had left. A new tree was planted and has a one-year warranty. I was so impressed with their work that I'm hoping to have them back to do some maintenance in my back yard as well.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your feedback. I'm pleased that you were happy with our work. We hope to work with you again.

10/10

Dianne in the office is a pleasure to work with, quick to answer emails and phone messages. Dan and both of his apprentices are friendly, professional, and courteous. I have used Captain Electric for a couple small jobs in the past because we are on aluminum wiring. This job was a complete replacement of an old fuse box to a new circuit breaker. Everything was handled efficiently - including getting the permits from the city, and having the ESA sign off on the work. I received a copy of my ESA certificate within 2 business days. A reputable company with outstanding employees that I will use again, and continue to recommend.

Approximate cost of services:
$3,500.00
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Company Response

Thanks LJT. We appreciate that you trust us with your home electrical system. it is good that you have now replaced the fuse panel (original to the home) with a new modern circuit breaker panel. Fuse panels are now obsolete, and the problems associated with them often lead to failure from arcing and burning buss, overloaded circuits, or worse - overfused circuits. Those problems are now in the past for you. We thank you for your continued trust, and will see you next the time you need electrical work of any kind at your home. ...bw