Reviews

10/10

Michael was very helpful at choosing the best shower door for our newly renovated bathroom. He also help us to choose the best value for the money. His prices were better then all the other quotes that I had. His work was very neat and perfect. A pleasure to have chosen him for this job.

Approximate cost of services:
$1,300.00
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Company Response

Thank you for that review, was a pleasure to install your shower project.

10/10

From day one to completion, Dominic did an excellent job. He was neat, efficient, and explained to me exactly how the project was progressing. This made us feel always involved in the process. His work was completed on time as promised. The bathroom and laundry room look great ! We felt so confident and comfortable having him in our home. I would highly recommend to anyone. Thank you Dominic. It was a pleasure to have you in our home.

Approximate cost of services:
$15,000.00
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Company Response

Thank you so much, it was great working with you guys

10/10

Art and his team were amazing. Very clean and neat. Driveway looks like new Will definitely use again and recommend to friends and neighbors.

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much, Julio! It was a pleasure working for you and thank you for the referrals.

Art

6/10

Brock is a large company that is very busy, There have been a few issues so far that still need to be addressed. They were quite apologetic and tried their best to remedy but it has taken along time and a fewphone calls. The installers were amazing and did a great job. Unfortunately we are still waiting on some items that need to be replaced and its understandable that it takes time to make them. Hopefully everything will be completed soon. Communication between customer and office needs to be improved. Overall we are in limbo with a full review because we need to see what is going to happen and when.

Approximate cost of services:
$40,000.00
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Company Response

Hi Julio, we appreciate you taking the time out to review your experience with us thus far on our HomeStars page.

It is quite dismaying to learn that you've had a few hardships throughout this process, our goal is always to provide unparalleled customer service with seamless installations.

We're glad you found your appointed installation crew to be 'amazing', we do love hearing that but would like to better understand the issues you've been experiencing. Please feel free to contact Steavi, our Reputation Manager, with any questions, comments or general concerns.

Her information is as follows: spotter@brockwindows.com, 905-791-2850 ext 208.

All the best and thank you for your feedback.
Brock Doors & Windows Ltd.

10/10

Michael was extremely knowledgeable and helpful when he came to our home for the consultation. He gave us great suggestions that would work well with the look we were hoping for in our home. I would happily recommend Michael to anyone who is looking for quality window coverings at a very competitive price.

Approximate cost of services:
$1,000.00
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Company Response

Thank you very much Julio for your review. We are delighted to hear how much you like your new blinds and that you had a great experience. We thoroughly appreciate you recommending our services to your friends and family. Have a healthy and happy New Year!

10/10

Price was excellent and the quality of workmanship outstanding. The crew went out of their way to please you. I am so pleased with their work and customer service that I will recommend to everyone.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks much appreciated! Blackstar Aluminum