idrissw in Scarborough

A basic basement renovation quoted to be completed within 3 to 4 weeks took 11 and was not entirely fulfilled to the promised standard. What began with promise ended as a very negative experience overall. The project is over, yet there is still work to be done. I chose to look for other certified professionals to complete the job. The remaining work relates to plumbing, electrical, drywalling and painting. All items which should not be outstanding. If I had required a tiling job or basic bathroom remodel, LCR Planners would have sufficed, but a basement project involving plumbing, drywall, electrical, flooring and painting proved too much to handle. I did not find the work done to be at a professional standard and leave this review and project with much regret. Unfortunately, I would not hire LCR Planners again. UPDATE (10/24/2023): Both LCR Planners' response as well as the aftermath of the mess left behind warrants an update to this review. LCR: 'We understand that [...] a renovation on a budget can be challenging." Response: Im not sure what this means. All renos are on a budget. I accepted the initial estimate and contract as is with the promise of prestigious work and finishing. Our budget was blown because of additional costs incurred paying for multiple damages which could have easily been avoided had there been more care and attention as well as a higher level of accountability and professionalism. The agreed upon contractual timeframe of 14-23 days wasn't exceed by only a few days or weeks. It took more than 70 days and was still incomplete. I've since had 2 certified plumbers raise concerns about the work and I am now (again) having to pay to tear down and redo part of the bathroom shower fixture, tiles, and drywall. I must throw out a shower panel that was unnecessarily taken apart during the installation. I'm still, to today, cleaning up the mess left behind. This includes removing and re-applying caulking, sanding, and finishing all new drywall and ceilings as well as completing all remaining contract items. Considering the amount of work left to complete and the general repairs to what was supposedly finished, I still elected to part ways with LCR Planners as my best avenue forward. My feedback was intended for LCR Planners to perform a self-audit to see where the planning, scheduling and risk mitigation was heavily lacking. Please do continue to work on improving your services.

I found Yasir Renovations on Homestars as they were interested in another job. I did not hire them for that. I hired this company to install tiles in an already demolished and readied spaces. I paid them a substantial amount for very little work (less than 40 SQFT of space) to just lay down tile properly. The quality of the work has led to tiles shifting and popping when stepped upon. We're approaching the winter and I fear water damage from snow/etc. seeping through the cracks. But, try as I might to get them to fix a problem they created, they have been unresponsive. See the attached photos showing grout that keeps cracking. It's only gotten worse. I've been trying to reach them for months but am being ignored. The main contact (Roshan) stated that the person responsible is no longer working there. He has implied that this means it's no longer his problem. I would not do business with this company for a small job. They don't honor their work.

Artem completed a full demolition of tile and existing flooring and the installation of engineered hardwood within 1 week. His attention to detail is second to none. He was able to pivot when faced with unforeseen challenges and come up with great solutions. We had refinished our entire kitchen prior to the flooring project due to unfortunate scheduling conflicts. He managed to demolish tile and work around the newly stained kitchen with absolutely minimal touchup requirements. I trusted his opinion and honesty throughout the entire process. I would not hesitate to recommend Artem for your flooring needs.

Job well done, gentlemen. Prompt, professional and helpful service with great advice on some issues we had. Will request their work again. Already recommended to others. Thank you, Chris and Mitchell!

Rob, Ciaran and Niall. What an incredible group of people. I was looking for a last second move of a washer and dryer. Rob was the first to respond and managed to have his guys ready to go earlier than I even expected (same day request!). They were extraordinarily polite and professional. They managed a very tricky move (front loading washers are a nightmare) through a very tight space and pulled it off perfectly. The price was better than I could have imagined. I have nothing but good things to say about Hey Presto Movers. I would recommend them without hesitation. And, should I need any other form of move, I know who to contact. Thanks again to all 3 of you! Wael