Reviews

10/10

I needed to hook up a new sink and cabinetry for the basement laundry room. Found Kristian on HomeStars and we communicated over the messaging system here. HomeStars has been great at helping me find exceptional people and businesses to work with, and Kristian was among the best yet! While Kristian and Chris finished their work very quickly, they basically had to redo it all because I screwed up the sink assembly and didn't seal it properly, so it was leaking. Kristian had to cut up all the pipe he just installed, and redo the whole thing, and did so without a single complaint. What an absolute pleasure to work with. They cleaned up while they were working, vacuumed and wiped up any messes along the way, and even helped me move the appliances into the tight fitting spaces and hooked everything up. These guys went above and beyond, and I couldn't be happier. Bottom line - responsive, polite, courteous. professional, and competitively priced. An easy 10/10. When I re-do my kitchen and bathroom, I'll be hiring these guys again. Thank you!

Approximate cost of services:
$300.00
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Company Response

Hi Ricky, thanks for your review. It was a pleasure working with you. We look forward to working with you again in the future

10/10

I originally wanted to paint my home myself, but given the condition of our house (70+ years), and the amount of work needed, I couldn't be happier to have hired someone else to do it. That said, since my house is rather old, I needed someone who knew how to work with old homes, as they need a lot more care and skill to paint then new homes. And I wish I had known that these painters also do dry wall and plaster repair, because I'd have gotten them to do it all at once instead. Nevertheless, Kris won my business from the moment we met. Super nice guy, down to earth, and most important, a seasoned pro in the field. Kris does the painting himself, so he's not just the sales rep doing your estimate. You can tell during the estimate he knows his stuff when you walk him through your home and he tells you what's what. And I liked that he was eager for the business. Some of the other painters out there clearly have done well for themselves, and you can tell they couldn't care less if you picked them or not. At the end of the day, we couldn't have been happier having picked Kris. His team works very hard, and they did a great job painting the house. Their cutting was clean, and they fill in holes and take care of your older home to make it look new. Kris was super responsive each and every day they were there, and worked with me in picking the right type of paint for each surface of the house. I don't know if I've just been lucky with my contractors on HomeStars, but so far I've hired a lot of great people. 10/10 Kris.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Ricky, thank you for your kind words! Very nice working with you, hope you enjoy your new home.

- Kris

10/10

We received quotes from 3 electricians when we purchased our 70 year old home, and by far, Bill's team was the clear favorite. They were very detailed in their quote, and really took the time to explain the whole process. Being new home owners, the idea of knob and tube and the associated fire risks were a big concern, and Bill did a great job helping us understand what those risks are. We felt very comfortable with Bill right away, so we knew he was our guy. Of course, his price was very competitive as well. Throughout the work, Bill was super responsive and professional every step of the way. He gave us detailed reports and counts of every outlet and switch and every device they worked on, and took the time to answer any questions we had. Ultimately we got a bit more work done than expected, adding pot lights, in-ceiling speakers, and ceiling fans. Most notably, even after the job was done, Bill's team came back to install some other items in our home at no charge. We've hired several contractors from HomeStars since taking possession of our home, and by far, Bill's team at KNT were our favorite team. They were a pleasure to work with, offered a fair price, and had great attitudes about everything. My highest recommendation. 10/10

Approximate cost of services:
$10,000.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you- I will let the guys know- especially Ryan who was in charge of your job.

10/10

We had contacted Amanda during a recent renovation that involved popcorn ceiling removal and plaster wall removal of an 80 year-old house. The smart thing for us would've been to have the asbestos test done prior to the renovation, but it wasn't until we walked into our home during the renovation and saw how incredibly dirty the home was, and how every surface in a room was covered in a thick layer of dust. We then thought it would be wise to check for asbestos in the materials that were being removed from our home, even though at this point we had already disturbed the materials and they were now air-born. Everyone went into panic mode, so that's when we called Amanda. She answered all of our questions and provided an abundance of information and guidance even before doing a single test. She provided a clear course of action, and the first step was for Amanda's team to collect 3 samples for testing. Luckily for us there was no asbestos detected. I had suggested doing an air quality test as well just to be sure, but Amanda had actually advised against that since there was no asbestos in the materials, so it would be a waste of money. How many companies do you know that turn down revenue from customers like this? I highly recommend Accu-Star for their services, and their integrity and character as a company.

Approximate cost of services:
$400.00
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Company Response

Ricky, it was a pleasure assisting you and your wife with this and thank you for taking the time to write a review about our service. Thankfully the end result was good news! I wish you all the best with the rest of your renovation - Best, Amanda!

10/10

I had inquired about a moving service from various providers on HomeStars, and I received a very detailed and straight forward email from Tiam about his company's services. The rate was reasonable and the services provided were all included - you just paid for their time, nothing else. You click on the link from their email and you reserve your move on their calendar and select a duration for how long you think the move will take. Little pro tip though - whatever you think your move is going to take, add 4 hours to it. If you're trying to be conservative like me (aka cheap), because you're paying these guys by the hour, and you think you're 2 bedroom condo will only take 3 hours, in reality it will take 6-7. Unfortunately, just like I had done by under-estimating the time required for my move, so did the person before my appointment, so my movers were a bit late. The end result of both my miscalculation in time and the person before me, meant that my movers finished my job at 2am. While that sounds bad, I wasn't the one doing all the heavy lifting - the movers were. Aidan and Ata had a great attitude from start to finish, despite ultimately working what ended up to be about an 18 hour day. They handled my possessions with care and wrapped as many items as I wanted to protect them during the move. To top it all off, these guys did my move in 40C degree Toronto weather without a single complaint. My hat goes off to Tiam and his crew for a job well done. Thank you Aidan and Ata for your hard work and your good spirits for what seemed like an endless moving day for you guys. And thank you Tiam for the discount for starting the job late. Highly recommended.

Approximate cost of services:
$850.00
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Company Response

Thanks so much for choosing Let's Get Moving and for taking the time to leave us this great review! We are so happy we were able to help you. We know that moving is a big deal, and having the right people on hand to help make it happen is the key to success. That's why we work those long house, to make sure that our customers get the services they need right when they need it.

Moving in the bone-chilling cold of winter or the hot heat of summer is just part of the job and we don't mind. Your comfort and convenience is more important than ours!

Aidan and Ata, as well as Tiam, thank you for being so kind as to mention them and for taking the time to leave us this review. We appreciate it and we hope to be able to help you with your next move. Don't forget to mention us to your friends and family, the more the merrier.