Vernon in Calgary

My late husband and I had service contracts with Reliance for about 20 years. During the recent frigid weather (-30), my furnace broke down. Reliance told me I would go on their "list" and they would be out in 3 DAYS' time. Obviously, I couldn't wait that long and found a company that came out that same day. The service fee for that repair was $547.50, which would have been zero with the service contract from Reliance. So I'm out all that money as well as the 20 years of monthly service fees paid to Reliance. DO NOT BUY A SERVICE CONTRACT FROM THIS COMPANY!!!!