kcjones76 in Toronto

I can't recommend these guys enough. I had called around four or five spots and submitted pretty verbose details (voice mails and website forms) on the issue. I gave them a call after hours and they were ringing my phone bright and early the next morning. Ernie called a couple times but I didn't get back to him through the day. I finally reached back out after hours that evening and Kevin answered and said Ernie would get in contact with me to coordinate a time to swing by. He happened to swing by the very next morning as they had our address and noticed our propped open door and both cars in the driveway. Knocked on the door, ready to work. Jumped in and replaced the spring, greased and tuned where he saw it was needed. Our follow up conversation was great and appreciated being able to talk on the same level. The quote and final number was pretty well aligned. No surprises. Emailed the invoice and online payment was streamlined. Big thanks to Ernie, Kevin and the rest of their staff. It was a seamless and pleasant experience. I'll be sure to steer folks to them. Do people right the first time, they'll keep coming back to you - building loyalty and patronage