rachnanaik in Toronto

I purchased a Fridge from CAS. When I was in the store and explained my concern that the fridge may not fit, the salesperson stated that it would fit if I got the model with the handle on the right side. I did not want that however I purchased it as she said I could exchange it as the only way to tell if it would fit is when they delivered it. What she failed to tell me is that if I plugged it in, that would void the possibility to exchange it. I called her 20 minutes after delivery to see how I can exchange however she was on vacation. So I went to the store the next day and was advised to call the customer service after sales department. They refused to exchange since I had plugged it in already but I had it for only 1 day! Had I known not to plug it in as this would cancel the exchange policy, I would not have done so. I even offered to pay a restocking fee but they still said no. This was a very disappointing experience for me and will never shop at CAS again. It is best to buy from a retailer that had a better exchange/return policy. I need to purchase more appliances for my new condo and CAS is not where I will be shopping for it! Very disappointing experience.

I needed to have my 30 year old deck rebuilt. From my initial contact with Ali to the completion of the project, i was extremely happy with everything. Ali took the time to answer my questions and put me at ease. I even had him replace the side fence and gate as well. Ali and his team were very easy to work with and i would highly recommend! Thank you!

****UPDATE**** As i stated in my previous review, i had them come in again today to do the entire house since they did such a great job the last time. As usual, they did not disappoint. Nuno and his team did exceptional work and they were punctual, efficient and so very clean! Nuno took the time to answer all of my questions as i wanted to add dimmers as well. I am very happy with their service and highly recommend! Thank you again Nuno and Hosein. Hosein and his team were amazing! They were friendly and professional and did a really great job with no mess afterwards. Hosein was very prompt in all of our communications. He came on time and explained everything to me and also provided his recommendations which i highly appreciated. His team finished installing 22 lights in less than 3 hours! I will be calling him again to get the rest of the house done as well!! Thank you Hosein and Team!!

Renee and her team were great! From the initial conversation with Renee, the process was simple and she was able to fit me in for a home cleaning that same week! She was punctual and cleaned my home to my expectations! Thank you.

I needed to replace the Eavestroughs for my home. I put the request through Homestars and within 24 hours, Bledi contacted me and came to my home to provide the estimate. Within the week, the work was done. Bledi and his team did an amazing job. They were fast, clean, efficient and trustworthy. I would definitely recommend them! Thank you again Bledi!

I had to get 7 of my doors/frames painted within 24 hours so i was in a bit of a bind. I put the request though Homestars and within hours, Roger has responded quickly with the most reasonable quote compared to what the other companies were quoting. Roger and Iana came the very next day and painted all of my doors/frames. They were very friendly and personable but most of all, professional. They did a wonderful job and came to my rescue of completing it !! They did just a great job that i am hoping to have them come back with some other projects i have. Thank you again Roger and Iana!!

I can't say enough about my positive experience dealing with MGD Ltd. From my first call with Andrea who was personable, professional and knowledgeable and answered all of my questions. To Louis who scheduled the service quickly and efficiently and lastly to Ernie who came to replace my garage door opener. He was prompt, professional and most of all, did a great job. Overall, i would deal with MGD Ltd again and recommend them to all. Thank you.