Very professional and reliable
After talking to several contractors and getting quotes, the only company that I could trust was GTA basement experts. The detailed quote provided was outstanding. The quote demonstrated what quality of materials would be used and I had a chance to choose higher or lower quality products. They did everything I asked for and did the job according to the schedule provided. A few months after the job was done, I noticed a minor flaws in kitchenette backsplash installation. I have to say, it was a very minor issue and was not even visible unless you pay attention. When the owner contacted me to see if I am satisfied with the work, I said everything was perfect except the backsplash. I even told him that there is nothing that we can do at this point. But, he send workers to fix that minor issue to make the job "perfect"! I have to say, I didn't expect the issue to be resolved. They had to remove a cabinet, a mirror, one row of stone backsplash, fix the issue and put them all back together! That is why I gave them 10 out of 10 and recommended to anyone looking to renovate a basement!
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for the high rating, Ebrahim. It's really nice to know that you happy with the final result of the work since even minor issue sometimes could bring us down.