Reviews

9/10

John, Derek and Dave were amazing!!!. They answered all my questions. I wish the office was as good. Our Appt was between 11-1. I called at 12pm spoke to Nick to confirm we were still on schedule, he advised the crew would be here within the time allotment. At 1:45pm the crew still hadn’t arrived. I called back again, to be told they would be here in 15 mins. The crew finally arrived at 2:30 pm. I had to make alternate arrangements for a variety of things I needed to do, which I wouldn’t have needed to if the office had just been honest and advised the actual time the crew was going to arrive. Honesty and customer service go a long way, which unfortunately seem to be lacking from the office. The saving of this review is and excellent work that was done by the crew that was here.

Approximate cost of services:
$2,025.00
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Company Response

Hi Char!

Thank you for taking the time to leave a review. We appreciate all feedback and will be sure to address the miscommunication situation directly with the branch. Our sincerest apologies for any miscommunication that did occur.