T and M in Calgary

We didn't end up getting them to complete the work since it would be more expensive to repair rather than replace. I like that they come out to see the issue right away ( had to wait a few hours but was as quick as they could manage), the cost for them to just come out is a lot but I think everyone charges a hefty price for that.

They did a great job at doing exactly what we needed them to do . Will be using them for future renovation projects in our home. The price was very reasonable and they did a very good job.

the people in charge are friendly and nice to do business with. they are cheap also, they go with cheap chinese products so if you are looking for a low cost instead of quality being number one then this is a good choice.

But its just expensive. it seems like it costs a lot more than it should cost, however they did a fine job and I didnt have any problems with the way they did their job.

They did an excellent job and had good people skills, it is just pricey. They came in and did the repairs right away, I only had to wait until the next day but they fixed it and so far no further problems

A technician came out after I waited two weeks for an appointment, came in for 5 minutes and left saying it is fixed. Well, the washer is NOT fixed and he wouldnt come back to finish the repair. I've called the call centre, dispatch, and their manager several times, had to explain the whole situation 20 times and I've only been ignored, hung up on a few times, and they have been very dishonest. I've been waiting a month so far and still have no working washer. They booked it in for an appointment for a much later date telling me that it was booked in sooner, they promised a tech would be in the next week, I was ignored again. This has had several appointments and the tech has still only been here that one time for 5 minutes. What a joke. Do not purchase from The Brick if you are going to get warranty. They ignore you and do a really crummy job because you are stuck with no choice but to go with them.