Reviews

10/10

We had an emergency with our fridge and needed someone to service it right away, so we called Joe 'The Appliance Guy" early in the morning and left a message. He returned our call within 15min of us leaving a voicemail and scheduled us in for noon (we were his 4th appointment that morning). He arrived on time, had the necessary replacement parts on hand and was finished with the repair in under 30mins. He was polite and professional - we HIGHLY recommend

Approximate cost of services:
$210.00
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10/10

I’m not one to write reviews. However, after using this site for the first time to find a duct cleaning service, I am inclined to make a contribution. Below is my feedback on The Duct Cleaning Specialist, and more specifically, on Paul (owner and operator): - punctual: he always arrived on time and called me if there were any changes to his ETA - knowledgeable: he educated me throughout the process of having my ducts cleaned for the first time so that i can maintain them properly and so that i know what to watch out for. - proactive: he puts all of his customers into his calendar so that he can send proactive reminders for regular duct cleanings and other services - honest: he accidentally overcharged me by ~$20 (an honest mistake). i didn't notice the error, but he still wrote me a check and made it right out of his own volition. - friendly: it is a pleasure to do business with paul! - quality: he achieved the desired results; air flow and air quality in my home have improved noticeably. overall, this business transaction exceeded all expectations that i would normally have when scheduling maintenance for my house. excellent customer service! i will recommend paul and his company to anyone who needs their ducts cleaned.

Approximate cost of services:
$350.00
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Company Response

Thanks so much for taking the time to provide such detailed feedback on my service. I am extremely pleased that you are more than happy with my work and that I exceeded your expectations of a contractor. As you mentioned, I will be keeping in touch with you for all the required maintenance for your system to keep it operating as efficient as possible. Once again, thanks for your business, and I look forward to continuing a great customer relationship with you and your family. All the best.