Wardjd

We live in a 110 year old semi in Toronto, which creates challenges in renovating (nothing is square, old wood, out dated standards). Tim was very transparent through the quote period, offering item by item detailing, which helped on understanding where the costs were coming from, and better inform decisions. He was also upfront about possible issues that can be encountered once things are 'opened up', and made sure that we weren't surprised along the way. His quote was in the middle across the submissions, but we felt most comfortable with him with the upfront transparency. Our trust was not misplaced, Tim was great to work with, and from a communication perspective, maintained a constant dialogue with us, as we were out of the house during the work. He was meticulous in planning, exemplified by things such as video calling to go over exact placement of switched and electrical outlets. As progress was made, he was quick to send photos. it was obvious that he takes pride in his work. As issues with our structure emerged (something he had warned as a potential issue), he was quick to solve, and worked to minimize impacts to the budget. He made recommendations that were practical, and definitely things we would have missed. Tim's a great contractor to work with, and would highly recommend him.

Our roof was in urgent need of repair, as we'd identified a fairly significant leak upon moving in. We collected a few quotes, and what stood out about Tom was not just price (which was the lowest), but the transparency of work needed. Tom itemized each piece of work, and was detailed on all 'if' scenarios. Essentially, the price he gave would be what we paid. When we got other quotes, the lack of detail became apparent, and there were obvious omissions, that we knew would end up costing extra (eg Tom indicated cost of demolition and removal of 2 layers of roof vs another larger company which indicated a cost for demolition and removal of 1 layer, knowing there were 2, they left the door open to up the charge). My experience with contractors has been many seem to purposely omit items that need to be done as part of the overall work, in order to add charges to the overall bill. You will not get this with Tom. Beyond the quality of the work, Tom's integrity was what stood out. Would recommend to anyone looking for roof work.