Anonymous from Toronto

I cannot begin to decribe what a nightmare it has been to deal with Furniture Giants. Every piece of a dining room set had at least a minor scratch. More notabley there were 1-foot veritial splits in each of the right and left hand-side doors of the dining room hutch and a 2 inch piece of the top corner buffet was missing. They tried to mask this 'imperfection' with a tar like substance and did a very poor job at that. Despite all of this they still demanded (in a threating tone) full pymt upfront IN CASH!!! But perhaps even worse than the quality of the furniture, is the quality of the customer service. To say they are rude would be an understatement ie they are not shy about using every foul and profane word in the English language, when dealing with their customers. Please, let this be a warning to every purchaser out there - dealing with this company is not worth any cost savings they tease you with.