I called Reliance for an estimate on changing my out of date furnace and air conditioning and requested a representative to come to my home in Sarnia. We were pleasantly surprised at the representative that they sent , his name is Mike Morphy who is a very professional rep. He went through our home measuring and checking to meet the needs of our request and came up with a money saving solution with out compromising our comfort needs and I am very pleased with the results and do believe these new units will pay for themselves in a reasonable short time with with smaller electric and natural gas bills. The installation was done the same week by two really nice young men and i was very impressed at the workmanship and they left our home very clean. Overall this was a wonderful experience dealing with these professional men and so many thanks to Reliance and and all involved in this overall experience. I truly recommend this company and Mike Morphy to anyone who wants old fashion service and reliability.