Hello dear Helen,
Thanks for the detailed review, we really appreciate working with clients who have the mutual understanding and respect, here is our side of the story :
As an insured and licensed company we provide legal invoice for any services we provide to our customers, please provide our invoice with legal name of our company and our HST #, and claims that you made here are false and has no basis , at the very first day , we agreed on a different idea and work plan , but as we progressed you were changing your mind every day ,and you were fighting with your neighbours, your mom and everyone else in your household, and you insulted my licensed plumber because you brought a bathtub which was not the ideal one we spoke about , for your basement , you changed your mind 3 times while we were trying to get it demolished, you insulted me more than 3 times because of my race and my religion, therefore, we decided not to work with you . I can make a complaint to police regarding your insult and will take legal actions against you , we haven't take any money from you at all.
HomeStars is another major partner in this issue , because they only take your money and does nothing to support you , please see my other reviews , we are a fully licensed and insured company and will never do something to ruin our own reputation, but I have tried many times to reach HomeStars support team to help me out with this issue , they have never tried to help but instead they took my money for last 6 months but hasn't sent my any single lead , HomeStars is a thief company which think about their own benefit and that is it. This is ridiculous to be still a part of this scam , I have asked to terminate my contract with them, but they insisted to take my money and do nothing . That is all. Thanks for your time .