Reviews

0/10

Had Adt Protectron system installed, ADT had to send technicians 7 different times to get the system and cameras working properly. The cameras were so blurry that you could not make out at all he person that went I tithe backyard. After 7 calls ,was told to call customer service. Spoke to a woman supervisor who was absolutely rude, horrible and should be fired the way she spoke to me. She got Me so nervous I couldn't even sleep that night. I did not get her name because I was so upset at her horrible way she was speaking to me. I am a senior and did not deserve this rudeness. Never will reccomend ADT Protectron to anyone. Stay away if you do not want headaches or terrible , deplorable customer service by their head supervisors. Switching to one of their competitors Rogers who have better cameras,systems and proper supervisors who can actually be civil talking to customers.

Approximate cost of services:
$55.00
Was this review helpful?
Company Response

Dear Jose Martins, we would like to speak with you about this. Can you please send your contact information to communication@protectron.com subject line HOMESTARS