Chris

We had a shower head that had never been good and finally gave out the evening before we were going away for a week. Late in the evening, I was able to get in touch with Michael, who was very helpful and knowledgeable. The interaction the following morning with Natasha was very officious and pleasant. We were able to get Michael out to our house to do all the work, and we were still able to leave on our trip as planned. It always feels imbalanced talking to experts when you have no knowledge of the subject matter. Michael was patient and instilled trust very quickly. This was a very positive experience and I heartily recommend WaterWorks based on this experience with Michael and Natasha. Thank you.

Valentin and his staff were great to work with. He was very knowledgeable and patient in explaining the options for us. We have an old house with roots blocking clay sewer pipes. He was very clear in explaining the process and associated costs, He was especially helpful in getting documents for City of Toronto rebates for the back water valve. The team was courteous and professional, and very attentive to not disturbing the plants in our front garden. Strong Plumbing provides a great service and I wish them success.

Dominic was very thorough on site and was proactive in explaining what was going on. Bill was also a pleasure to deal with before and after the project. This was our first experience with A&A and I would definitely recommend them. Keep up the great work.

After trying down the street at another vacuum store, I came to this store to have my vacuum fixed on a Saturday morning. The gentleman was very pleasant, knowledgeable and professional. His diagnosis was quick and accurate. There was not repair needed other than removing a popsicle stick from the neck of the hose. Three minutes and zero dollars later, my vacuum cleaner was restored to working condition. I also got a piece of advice: "Save up for a new vacuum cleaner the one you have is poorly designed." A new machine is higher on my list, and I will certainly return to this store to make the purchase when the time comes. This experience made my Saturday. I wish that all businesses provided the same level of service. Thank you!