Lacey in London

I ordered our new sliding patio door at the end of August thinking this would be plenty of time to have it put in before it gets too cold or before the snow comes. An installation date is given to me at for the end of October which was fine...it was a custom door so I expected it to take a while to make. My husband took the morning off of work so he could be there for the installation as I was already working. Two installers arrive on time and take measurements of our door and tell my husband that they cannot install it as centennial made it too big. They were very apolagetic and said that someone would be in contact with us to schedule another date. Another install date was made for the end of November. Again my husband had to take the morning off of work as I was working again. Centennial called my husband at 7 am the morning of the install and say AGAIN that they have made the door to the wrong measurements. I heard this and became furious. I called the sales rep who stated that we would recieve something for this huge inconvenience (we haven't received anything) The door was installed last week (December now..we ordered in August) and we are pleased with the product but not with the service. We will be replacing the last 5 windows in the house next year but will not be using Centennial again.