I was trying to return something I purchased earlier in the week. An unopened PSP and when I did they said the box was opened, but it was not. Then I had to wait 10 mins before a supervisor could come and check. All they did was check to see if the pieces were there and something about the battery. Wasted over 30 mins for her to check and she was giving me attitude. They have good low prices, but they don't have customer service.