Reviews

4/10

A disastrous experience from start to finish. Customer service is unfortunately not a priority with this company. The company needs to focus on responding to customer phone calls and emails in a timely fashion and "doing what they say" in their advertisements. From the time I placed to the order to when the last retractable screen was finally installed, four months had gone by. I took time off from work on four separate occasions only to be told that the screen that they brought was not the right product/size. First cold spell and my back door is leaking around the glass insert. I would not recommend this company to anyone as they do not stand behind their products and their customer service staff are rude and dismissive.

Approximate cost of services:
$7,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review Jacquie. We appreciate your feedback and would greatly like to speak with you regarding our customer service and work with you on the current issue with your door. We are focused on providing an exceptional Durabuilt experience and hope you will help us improve. Please feel free to contact us at allaboutyou@durabuiltwindows.com regarding your concerns.

10/10

Robyn and her team did an amazing job from start to finish. Our new roof looks awesome and it was a pleasure working with such a professional and experienced crew. It brought peace of mind knowing that Pink Belts has COR and adheres strictly to Provincial OH&S Legislation with their work practices. I would highly recommend Pink Belts for all of your roofing needs.

Approximate cost of services:
$10,000.00
Was this review helpful?