Laptop Tune-Up and Virus Removal
A virus had caused my computer to run really slow. It was very frustrating to work when it would take an eternity to start up programs. A friend of mine referred me to Amit. He was quick to respond to my email and texts. He was able to resolve all my issues and my computer is running like new. I am so happy with the service he provided. I would recommend him to anyone who needs computer help. Thanks, Amit!
- Approximate cost of services:
- $150.00
- Company Response
It was my pleasure to assist and I can totally understand the frustration levels you experienced from a previous technician from Best Buy's Geek Squad who did not get rid of the virus or do the tune-up properly - yet you still got charged for it. I used to work with companies like this but I soon realized not everyone took the care and attention that the customers needed and the tools they were using were, in my opinion, not the greatest either. I observed this almost at every major company and this is why I eventually started my own consulting business. Nothing gives me more pleasure than to provide my expertise directly to the end user without the end user paying more than double or triple the costs and still not get the job done. Thank you for giving me the opportunity to look after you and take care of the issues and getting the machine up and running as per your requirements. Please follow the advise I gave you too so your machine can stay healthy for as long as possible. Do not hesitate to ask me any questions at any time as I am always here to help to the best of my ability. Thank you once again.