When my wife and she other friends remarked on the smell of gas in our home, we called emergency services and they indicated it was a leak and shut down our gas service. I called gas guys.ca and George and his father came over the following morning. They were very through and knowledge and explained the work they were doing every step of the way. They were neat and tidy and took extra efforts to ensure the work was minimally invasive while they tried to find the leaks. They found and repaired all of the leaks. While doing so they had to disconnect our stove and, when re-connecting, the stove began to display the words 'bad line' in the digital readout. George took extra time to figure out what was wrong and he also called acquaintances to find out if they knew what the issue was. In any case, all of the problems were solved and we're so thrilled that we chose gas guys.ca. You will be too!
- Approximate cost of services:
- $800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you D. Hamilton for the wonderful review. We treat every customer's home as if it were our own. With gas leaks, I always try to explain the our customers that it may involve cutting open parts of the ceiling to make repairs to gas lines. More often than not it is a guessing game as to where to start and where to continue. We take precise measurements whenever possible to ensure we are not cutting more than we have to and keep it as neat and tidy as possible. I am glad we were able to get everything sorted out and your range is working.
Thanks again for your business and wonderful review.
George
