Lidia in High Park

This is the second time I called Spring Home. The first time was when the furnace broke down 2 days after Christmas 2014 - the coldest winter we had in decades. I called late at night expecting to leave a message. Cheryl answered the phone and responded to our urgency. By morning Sam was on his way to have a look. The next day their workmen came and installed a Lennox furnace and a tankless water heater. They worked all day in -15 degree weather and got the job done. I wouldn’t go anywhere else for my next project which was the A/C unit that needed replacing. Spring Home came out on time did an amazing job, cleaned everything up and took away all the old A/C. Their price was very competitive. I have referred them to a few of my friends without hesitation.

My rental property furnace was red-tagged by Direct Energy because of the B-vent. I had arranged for someone to come in to fix the problem and had gone on vacation. The person who was supposed to fix the problem didn't show up. When I got back from vacation I had limited time to get anyone to come in. I checked on HomeStars and phoned Spring Home Heating & Cooling Systems Inc. on Thursday night at 10:00 pm. I explained to Cheryl the urgency and that Enbridge was cutting off the gas the next day, which they did in spite of me begging them to give me additional time. I only had a B-vent problem. Spring Home came to my property the very next day, Friday, and gave me a reasonable quote for high efficiency Lennox furnace and a tankless hot water system (I had very limited space) which I accepted . The workmen came in on Saturday morning, on time, and worked all day in the freezing cold and didn't leave until the job was finished. They did an excellent job. I would highly recommend them to anyone.

I bought 2 ductless air conditioners from United Energy 3 years ago. From the very start one of the air conditioners leaked the water inside my house instead of outside. I called them and they said they would come out to fix the problem. They never showed up. I've called at least 100 times and left messages and none of them were ever returned. Surprise!! This March I get a call from Veronica, United Energy. She wants to schedule a maintenance call for cleaning!!! I said you've got to be kidding!! The unit has never worked and your company has never returned any of my calls. She said that she will send someone over to fix the problem. No one has yet showed up. I've been calling her since and the machine keeps coming up and no one returnes my calls again. STAY AWAY FROM THIS COMPANY!!!! THEY ARE RIPPING PEOPLE OFF!!!!