Dorothy from Vancouver

I needed a plumber ASAP because of flooding. Kody and Jeremy were able to come within an hour. They were prompt, polite, efficient and cleaned up when the job was done. Their recommendation is to have pipes augered once a year as roots were the cause of the blockage. I will use this company to do the annual augering. They answered my questions and were not patronizing which is a plus in my books.

We had to solve the problem of the continuously tripping breaker so the serviceman could complete the annual furnace tune-up and service. Froilan and Gilbert were competent, thorough and willing to explain the mechanics of the electrical problems, the range of solutions and the probable cost. Although the the problem was the breaker, Froilan observed I had both an outdated hardwired smoke alarm and a new battery operated smoke alarm. He suggested renewing the hardwired alarm instead of using the battery operated one. The previous electrician recommended purchasing a battery operated smoke alarm if I did not want the expense of hard wiring. In hindsight, neither the first electrician nor I noticed the alarm on the ceiling. They took the time to explain the problem and the possible solutions. Often repairmen are unwilling or unable to communicate. I would use Expert Electric again, ask specifically for Froilan and would recommend this company to friends.