I used the moving service in 2011 and was very good. Therefore, I am coming back again for the service. However, this time, the service is really bad. Movers do not care about my furniture. Even the mattress was put in a bag, they handle that carelessly and pull mattress on the ground (on the bag open side) and cause very dirt of my mattress. When place the mattress on the ground, they tried to move it by kicking. They do not use any floor run protection to protect my new hardwood floor. They hit my condo's wall and cause a big crack. overall, very very bad services this time and not satisfy at all. and won't recommend and won't do business with this company in the future.
- Approximate cost of services:
- $700.00
- Company Response
I am extremely sorry that you didn't receive the level of service that we are so well known for. I don't have any record of your move & the issues as you described. Not sure if you reported this to your rep who would have brought this to managements attention. I am happy to assist if you wish to contact me at ext 101