We had 9 windows replaced last August. Beverley hills was not the most expensive not the least. They were well rated. 5 of the 9 widows made ice the first winter. The factory came replaced the seals, still ice. Factory came again new panels, didn't fit properly. Long story short neither the factory or Beverley Hills has been calling us back and this month will be 1 YEAR of no resolution and terrible communication. Factory seems to be questioning the install, Beverley seems to be dumping it all on the manufacture. I expect much better service for 9k worth of work. Will be calling both vynal window designs ( the manufacture ) and Beverley Hills tomorrow again for the umpteenth time. Hopefully this poor review will assist in getting us a resolution.
- Approximate cost of services:
- $8,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?