I had a new AC and furnace installed at the end of June and my family and I couldn't be happier. I was treated as a valued customer right from my initial phone call to Cozy World, up to and including the installation and follow up. Fred spent a fair amount of time with me and explained all my options when he provided the initial quote I needed. After I received a couple of quotes from other companies, I decided to stick with Cozy World. Fred was professional and very honest and didn't try to sell me the top of the line only or something else that I didn't really need. I have a family member who used to be in this line of business and he told me the quote was very fair. That was enough for me. I was sold! The installers (another man named Fred and Reza) who came to my house were very friendly, courteous and professional. They both went above and beyond providing good service. Fred even went so far as to come back the next day to look at something that wasn't even part of the service. Cozy World was recommended to me and I am passing on my recommendation through this avenue. Trust me! You won't be disappointed. I can't believe I'm saying this, but I'm almost looking forward to the winter so I can try out the new furnace! Notice I said "almost"! Enjoy!
- Approximate cost of services:
- $6,500.00
- Company Response
Hi Hedy .
Thank you somuch for taking the time and writing this review .
It's been a pleasure working with you