After repeatedly calling Air Care for service on 2 brand new units we finally went to their office to get service. They generally do not answer their phones and only did so after one day my husband phoned 7 times back to back did they pick up and answer. Of course we were given the usual run around, somebody was coming out the next day and naturally that did not happen nor did anyone ever materialize. They have consistently blamed one person or shipping or whatever/whoever, never accepting any type of responsibility themselves. The issue that we are having this time has been going on for 3 months. I have the feeling it's going to be a long hot summer too! There is so much with this company that I would be writing forever! All I can recommend to future buyers is BEWARE! They are not a reliable company.
- Approximate cost of services:
- $6,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?